Reviews

Reviews

T.A.P. Automotive - Clarksville

Very knowledgeable mechanics! Reasonable price!

Doug, thank you for choosing T.A.P. Automotive and for the 5-star review! We're thrilled to hear that you found our mechanics knowledgeable and our prices reasonable. If you need further assistance, please don't hesitate to reach out. -Tate Place

- T.A.P. Automotive - Clarksville

T.A.P. Automotive - Clarksville

Kept me consistently updated the entire time on my vechicle. I love the texting feature it makes it easy to stay in the know of what’s going on!

Thank you, Madisen, for your five-star review! We're thrilled you enjoyed our texting feature, helping you stay informed throughout the process. At T.A.P. Automotive, keeping our customers informed is a top priority. If you need anything, please don't hesitate to reach out to us at (812) 248-8453 or tapautorepair@gmail.com. Drive safely! -Tate Place

- T.A.P. Automotive - Clarksville

T.A.P. Automotive - Jeffersonville

Worst repair shop I’ve ever seen. Taking into account I’ve been a mechanic for over 15 years and currently work at a dealership…. They have a different labor rate for each person that walks through the door. Not transparent at ALL! Do your research, was quoted 7500 for repairs when a shop down the road is doing the same job with a better warranty for 3 grand less!! This shop is why mechanics get called scam artists.

We’re sorry you were dissatisfied with the estimate you received, but we need to clarify that several statements in this review are inaccurate. TAP Auto applies the same established labor-rate structure and pricing process consistently to all customers. We do not change our labor rate based on who walks through the door. Our estimates are based on the repairs identified, the parts and labor required, and the warranty coverage we provide. We understand that you experienced frustration involving your third-party warranty company. However, decisions regarding what that company will authorize or cover are outside our control and should not be represented as dishonesty on the part of our shop. Customers are always free to compare estimates and choose the repair facility that best meets their needs. Different shops may recommend different repairs, use different parts, or provide different warranty coverage, which can result in significant price differences. We stand behind the accuracy and transparency of the estimate we provided and strongly disagree with the suggestion that our team acted dishonestly or attempted to take advantage of anyone.

- T.A.P. Automotive - Jeffersonville

T.A.P. Automotive - Clarksville

Once again top service. Every detail crossed. My car returned to me in much better working condition. I felt to much safer in my older car. Everything works like new. I’m not getting a new car this year ! Thanks to all the guys. Great job!!

Kent, thank you for entrusting T.A.P. Automotive with your car! We're thrilled to hear that our service exceeded your expectations. Your safety on the road is our top priority, and we're glad we could enhance your older car's performance. If you need anything in the future, please don't hesitate to reach out to us at (812) 248-8453 or tapautorepair@gmail.com. Safe travels! -Tate Place

- T.A.P. Automotive - Clarksville

T.A.P. Automotive - Clarksville

They did a very thorough job of Diagnosing our car and the whole process was very easy and streamlined. Thank you!

Thank you for the positive review, Zachary! We're glad to hear that you had a great experience with us at T.A.P Automotive. If you ever need any further assistance with your car, feel free to reach out to us at (812) 248-8453 or email us at Tapautorepair@gmail.com. We're always here to help!-Tate Place

- T.A.P. Automotive - Clarksville

T.A.P. Automotive - Clarksville

Tasha was the best service lady i ever had the pleasure of working with and everyone is so knowledgeable there

Thank you for your kind words, Summer! We're delighted to hear that Tasha provided exceptional service during your visit. Our team at T.A.P. Automotive takes pride in their expertise and dedication to our customers. If you have any more questions or require further assistance, please feel free to reach us at (812) 248-8453 or tapautorepair@gmail.com. We look forward to serving you in the future! -Tate Place

- T.A.P. Automotive - Clarksville

T.A.P. Automotive - Clarksville

Thanks for taking care of my car ! You guys were very professional and kept me up to date. Thanks for the great service and I will definitely bring my vehicles back there

Todd, thank you for your positive feedback! We're glad to hear that you had a great experience at T.A.P. Automotive. Our team strives to provide professional service while keeping our customers informed. We look forward to serving you and your vehicles in the future. Please reach out if you have any questions or concerns. -Tate Place

- T.A.P. Automotive - Clarksville

T.A.P. Automotive - Clarksville

Thank you for the 5-star review, Clarence! We're thrilled to hear that you had a great experience at T.A.P. Automotive. If you have any questions or need any further assistance, don't hesitate to reach out to us at (812) 248-8453 or Tapautorepair@gmail.com. We're always here to help. Drive safe!-Tate Place

- T.A.P. Automotive - Clarksville

T.A.P. Automotive - Jeffersonville

Thank you so much for the 5-star rating, Marilyn! It's great to hear that you had a positive experience with us at T.A.P. Automotive. If you ever need any more assistance with your vehicle, don't hesitate to reach out. You can contact us at (812) 248-8453 or Tapautorepair@gmail.com. We're here to help. -Tate Place

- T.A.P. Automotive - Jeffersonville

T.A.P. Automotive - Austin

Great service done fast. They explained services and costs clearly up front. I highly recommend TAP Automotive! I’ll definitely be a return customer.

Thank you, Rob, for choosing T.A.P. Automotive and for your 5-star review! We're thrilled to hear that you had a great experience with our team. We pride ourselves on providing transparent communication about services and costs. If you have any questions or need further assistance, please don't hesitate to reach out at (812) 248-8453 or Tapautorepair@gmail.com. We look forward to serving you again in the future!-Tate Place

- T.A.P. Automotive - Austin